Skip to main content

Product information

Where can I buy Van Houtte products in retail or grocery stores?

Van Houtte products are available at most major grocery stores across Canada, as well as some retailers, pharmacies, convenience stores and gas stations, including but not limited to:

If you’d like the address of a store close to you, simply email us  your postal code and we will be glad to let you know which one is the closest to you.

How many calories are there in a cup of coffee?

Coffee is 98.5% water, so it has very little calories (approximately 5 per cup) or nutritional value regardless of brewing method. On the other hand, milk, cream and sugar all contain calories, so keep that in mind if you're concerned about your caloric intake.

Nutritional information of Van Houtte café-bistros' menu

Open the nutrition table to see the caloric value of different items available at Van Houtte café-bistros.

Do Van Houtte flavoured coffees contain sugar or nut proteins?

We flavour our coffees by adding a liquid concentrate to ground coffee or whole beans which is considered superior to powders.

The liquid flavours used are certified not to contain nuts or nut products, gluten, meats and sugar, and are certified by the supplier to this effect.

How much caffeine is in a cup of coffee or tea?

Caffeine content varies greatly depending on how the beverage is prepared. Many factors such as contact time, brewing water temperature, particle size of coffee grinds, type and roast of coffee beans, will impact on caffeine level and extraction. That’s why it’s very difficult for us to provide exact information for all of our blends and coffees.

Reputable sources usually agree that an 8-oz cup of drip filtered coffee can contain up to 180 mg of caffeine. As a comparison, regular tea contains between 30 and 60 mg and a can of cola contains 34 mg. Herbal teas contain no caffeine at all.

For more information of caffeine, visit coffeeandhealth.ca/caffeine.htm .

What decaffeination process is used for Van Houtte’s decaf products?

The decaffeination process occurs before roasting, when the coffee is still green. Van Houtte purchases green coffee decaffeinated from two different methods. Both use the same basic technique which removes 96-98% of the caffeine from the bean. The beans are soaked and steamed to make them porous, and then a natural (water) or chemical solvent (water and ethyl acetate) is added to remove the caffeine. These two processes are recognized by Health Canada and the American FDA.

Van Houtte's decaffeinated coffees, part of the Classic collection, are decaffeinated using ethyl acetate. In the US, ethyl acetate is considered a natural method because it is naturally found in the skin of fruits.

Of course, the Van Houtte Swiss Water Process Fair Trade Organic Decaf uses the Swiss Water process. This process only uses water to remove the caffeine. It involves a long soak in spring water, which is then stripped of its caffeine by percolation through activated charcoal. The beans are then soaked again and reabsorb the caffeine-free flavor constituents from the water.

Are Van Houtte coffees kosher?

All Van Houtte products are 100% coffee and, therefore, inherently kosher.

No other ingredient is used in the processing of our coffees and we don’t modify our recipes or processes in any way for them to be certified. No alcohol or animal by-products are used and our plant itself is certified kosher. The kosher logo on our packaging is simply additional information for customers who are looking for this type of product.

Van Houtte's flavoured coffees are made by using the same pure coffee and adding a small amount of flavouring to it. All of our flavours are kosher certified.

Van Houtte's decaffeinated coffees are made using pure decaffeinated coffee beans processed either with water or with ethyl acetate. Both decaffeination processes are kosher certified.

Van Houtte coffees are certified by Montreal Kosher .

Does Van Houtte coffee contain gluten?

Coffee does not contain gluten. Van Houtte's pure roasted coffee is gluten-free.Gluten can sometimes be found in the artificial flavourings used to make flavoured coffees, but we purchase flavourings that are gluten-free.Bear in mind that it is up to our suppliers to declare any possible presence of gluten or other allergens in their products. For that reason and, because we are conscious that even a minute amount of gluten accidentally coming into contact with one of our flavours could have serious consequences, it is our policy to discourage people who acknowledge gluten sensitivity (celiac disease) to consume our flavoured coffees.

What is a Best Before vs a Best Used By date?

Freshness is an important factor in the enjoyment of any cup of coffee. While some products – like K-Cup® packs – show a best used by date, this date highlights the period that coffee is at its peak of freshness.

Coffee doesn’t have an expiry date and is always safe to consume, but once it has lost its freshness, its flavour will be less intense.

Look for K-Cup® packs' Best Used By date on the box and on each K-Cup® pack.

Does Van Houtte have shade-grown coffee?

…Oh, and what’s shade-grown anyway?

Coffee, a shade-loving shrub, flourishes under the canopy of diverse tree species. The tree canopy in shade coffee plantations protect the soil from erosion and provide natural mulch for coffee plants, reducing the need for chemical fertilizers and herbicides. A shade-grown environment means that plants and trees are kept or planted around the coffee trees, thereby preserving the natural habitat of birds and insects. Coffee-growing countries recognize the importance of maintaining a healthy, balanced eco-system.

Guatemala, Brazil, Colombia and Costa Rica use trees for natural shade and bird habitats. In Ethiopia, coffee is grown among fruits or vegetables, even in the forest.

Van Houtte has always purchased the best high quality arabica beans. If faced with equivalent quality and price, we will always choose shade-grown coffee. Furthermore, many certifications such as Fair Trade and Organic promote shade-growing and include its practice in their criteria. Van Houtte offers a wide portfolio of responsible products such as our FTO certified blends available in our Fair Trade Organic Collection, and some in our Single Origin Collection.

Are K-Cup® packs, bags and cans recyclable?

K-cup® packs

For the moment, the foil top and plastic cup are not recyclable. The challenge of protecting the freshness of roasted coffee while using environmentally-friendly packaging is one that both Van Houtte and Keurig® are committed to resolving. We are very sensitive about the waste created by the K-Cup® packs and are investigating alternative materials.

Bags

In the interest of product freshness, we make our bags with an exterior of polylaminate and an interior aluminum foil. This means our bags are not recyclable at present. Van Houtte is always on the forefront of the latest product packaging processes that minimize the impact on our environment, and it is our hope that new developments in recycling and packaging materials will allow us to use recyclable bags in future.

Cans

Our clients can choose entirely recyclable coffee cans.

Are Van Houtte coffee cups recyclable?

Close attention is paid to the environmental impact of the cups we use to serve coffee and we are always looking for sustainable solutions. Choosing a truly green cup is always a challenge and this issue is not taken lightly.

We must consider factors that go beyond the inclusion of recycled matter in the cup’s composition. The energy needed to manufacture the cup is also part of the equation. Furthermore, opting for recycling always depends on the availability of local infrastructures which are currently inconsistent.

Wherever possible, we offer our clients reusable porcelain cups or reusable cups especially designed for drinks to go. They are excellent options in terms of the best ecological choice and we highly encourage them.

What is Fair Trade?

Fair Trade aims to ensure farmers and workers behind Fair Trade Certified products get a better deal and improved terms of trade. The Fair Trade certification sets out to tackle poverty and increase empowerment of farmers and farm workers in developing countries.

The Fair Trade certification ensures fair and stable prices for coffee growers with a minimum price that aims to cover the average costs of sustainable production. This acts as a safety protection at times when world markets fall below a sustainable level. In addition, a Fair Trade Premium is also paid to producers who can invest it in a communal fund and use it to improve the quality of their lives.

Fair Trade Certified coffees also contribute to protect the environment by encouraging coffee growers to implement environmentally sustainable farming and production practices. For example, farmers must not use certain harmful chemicals, as well as products which include GMOs. Coffee growers are also encouraged to strive toward Organic certification.

Fair Trade Certified products also guarantee decent and fair working conditions. For example, child labour is prohibited. Fair Trade also means long-term trading relationships between producers, traders and companies – and gives a greater control to producers over the trading process. Fair Trade also enables producers to receive pre-payment from buyers.

The Fair Trade certification system monitors the supply chain, from the producers to the packaging. Van Houtte Fair Trade coffees are certified by TransFair Canada (http://www.transfair.ca/ ), a non-profit organization member of the Fairtrade Labelling Organizations International (FLO). FLO sets the Fair Trade standards, supports producers and inspects (through its independent certification company) producers and traders to ensure they comply with the standards. TransFair Canada, as the only third-party certifier of Fair Trade products in Canada, monitors and audits products once they are in the country.

By buying Fair Trade Certified coffees, you can contribute to an improved quality of life for coffee producers and workers and to better environmental practices.

What is Organic?

Van Houtte promotes ecological production methods by offering its clients a wide array of Organic Certified coffees. By choosing and processing the best organic beans, Van Houtte supports environmentally sound practices.

Organic producers and processors need to strictly comply with organic standards. As producers, organic coffee growers use sustainable methods that protect the ecosystem, such as crop rotation, composting, and selective use of natural and non-chemical pesticides. Coffee beans are also grown and processed without the use of pesticides, synthetic chemical fertilizers, or genetically modified organisms (GMOs).

Van Houtte Organic Certified coffees are certified by the Organic Crop Improvement Association (OCIA International), a non-profit, member-owned, organic certification organization that provides certification to farmers, processors and handlers in America, Asia, and Europe. The organic certification is delivered in exchange of a yearly fee and an annual inspection. The certification guarantees that good agricultural and organic practices are well respected by the growers, and that the transformation facilities (roasting and packaging) meet the organic criteria.

Delisted Products Substitution Chart

DELISTED PRODUCTS PROPOSED PRODUCT
  FLAVOURED COLLECTION 
Chocolate Almond Belgian Chocolate
Bavarian Chocolate Belgian Chocolate
Spicy Mayan Chocolate Belgian Chocolate. And you can add a pinch of cinnamon to your cup!
Madagascar Vanilla Nut Vanilla Hazelnut
Crème Caramel Fair Trade Butterscotch
French Vanilla Decaf Vanilla Hazelnut Decaf
Macadamia Nut Pecan Praline
Irish Cream Crème brûlée
FAIR TRADE ORGANIC COLLECTION
Peru Fair Trade Organic Amazonia Fair Trade Organic
SINGLE ORIGIN COLLECTION
Guatemala dark Colombian dark, Colombia Fair Trade dark, Kenya dark, Sierra Maya Fair Trade Organic dark, Sumatra dark
Ethiopia medium Africana Fair Trade Organic medium
Colombian Fair Trade dark Colombian dark
Sumatra dark Sumatra Extra Bold dark
Kenya Extra Bold dark, Kenya dark Colombia Fair Trade dark, Colombian dark