Reward program
Benefits
The more you buy at VanHoutte.com, the more you save. There are two discount levels:
| Reward Program Level | Reward Program Discount | Reward Program Conditions |
| Classic | 10% | Accumulate from $200 to $599.99 in purchases at VanHoutte.com |
| Premium* | 15% | Accumulate $600 in purchases at VanHoutte.com |
* Once you have reached a Reward Program Level, the discount will be applied on your next order.
* Former Silver Club Javanation members will automatically obtain the Classic level (10%)
* Former Gold, Prestige and Elite Club Javanation members will automatically obtain the Premium level (15%)
Conditions
- No subscription or usage fees
- You must create an account to order at VanHoutte.com. The amount of your purchases will automatically pile up in your account, allowing you to see your discount level at any time.
- Only non-taxable products are calculated in the total amount of purchase (excluding coffeemakers and accessories).
Frequently Asked Questions
Why subscribe to our new Reward Program?
To get a discount on coffee and tea products.
How do I subscribe to the Reward Program?
Subscribe (it’s free!) and order online at VanHoutte.com.
Do I have to pay subscription fees to benefit from the Reward Program?
No. When you order online at VanHoutte.com, you will be able to subscribe to our Reward Program without any charge.
How can I be sure that my orders will be registered and calculated in the total amount of purchase for the Reward Program?
You need to register with your password to verify if your order has been registered to your account.
Can a discount be applied on taxable products?
No. The discount is only applicable on non-taxable products (coffee and tea).
How can I check my discount level?
Check your account to get an update on your discount level.
How will I know when I get to the next discount level?
Check your account to get your purchase history and total amount of purchase.
When will my discount be applied?
As soon as you meet the required amount of purchase (Classic: $200 or Premium: $600), the associated discount will be automatically applied to your shopping basket (excluding coffeemakers and accessories).
I am a Club Javanation member. Will I loose my status and privileges?
You will keep the privileges you had as a Club Javanation member – they will be transferred within the new Reward Program.
Can my in-store purchases be calculated in my total amount of purchase and used in the Reward Program?
No. The Reward Program is offered uniquely for VanHoutte.com customers.
