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Shipping Policy orders are shipped by UPS. Please note that we cannot ship to P.O. boxes. At this time, we can only ship from Canada to Canada.

Standard UPS shipping is free with no minimum purchase. This offer cannot be combined with any other offer. Offer is available from April 17, 2014 to April 25, 2014 at 4pm. Exclusively online at This promotion does not apply towards previously purchased merchandise. Offer subject to change or cancellation without prior notice. Shipping surcharges may be applied for locations outside of metropolitan areas.

At checkout, you will be prompted to choose a shipping option for your order and a destination postal code. Total shipping charges will be calculated and displayed during checkout. Orders are processed at the end of the following business day.

Shipping options are:

UPS Standard

  • Day-definite delivery based on origin and destination
  • Delivery within Canada to every address throughout the 10 provinces

UPS Expedited

  • Second business day delivery to most metropolitan areas
  • Delivery within Canada to every address throughout the 10 provinces

UPS Express

  • Next business day delivery by 10:30 a.m. to most metropolitan areas 
  • Throughout Canada 

It’s important to note that if a holiday falls on a weekend, it may be replaced by the proceeding Friday or the following Monday, as determined by Van Houtte.

Here's a list and dates of holidays in Canada:

New Year’s Day January 1st
January 2nd January 2nd
Easter Easter Friday
  Easter Monday
Victoria Day Monday preceding May 24th
St-Jean Baptiste (Quebec only) June 24th
Canada Day July 1st
Labour Day 1st Monday in September
Thanksgiving – Canada 2nd Monday in October
Christmas Eve December 24th
Christmas December 25th
Boxing Day December 26th
New Year’s Eve December 31st